paywoke.

THE

UNFOLDING

OF DIGITAL

FINANCES.

PAYWOKE
ECOSYSTEM

KYC | AML | e-sign

Digital onboarding has
never been so smooth

Open Banking

A digital journey tailored
for each customer

Payments

Online payments as manageable and borderless as the rest of the internet

BaaS

Allowing financial services
for the modern world

A B2B startup that redefines the financial industry by bringing digital services at a glance.

Privacy Policy and Cookies

  1. About this Policy
    1.1 This Privacy Policy applies to any information you provide to Paywoke via the Paywoke website, and the software applications hosted or made available by us, however, you access them, whether via the website or mobile or tablet app (collectively, “the Service”). Together with our Terms of Use, it forms part of our agreement with you.
    1.2 The Service is owned and operated by PAYWOKE SARL (referred to as “we”, “our”, “us”, Paywoke) and have our registered office and principal trading address at 16 Rue des Templiers, 7343 Steinsel, Luxembourg.
    1.3 We are committed to protecting your personal information and other data provided to us via the Service. Please read this Privacy Policy carefully as it contains important information about the use of any information you provide to us. This Privacy Policy explains what information we collect about you, how we use your information and sets out the circumstances where it could be provided to third parties.
    1.4 Because of the financial nature of our business, our products and services are not designed to appeal to or to be sold to persons under the age of 18. Therefore, we do not knowingly attempt to solicit or receive any information from persons under the age of 18.
     
  2. Information we collect, and what we do with it
    2.1 To take advantage of some parts of the Service you may be required to log in or register with us. We and any third parties who host or maintain the Service may need to collect information about you and your computer to enable you to use the Service. The information will be collected when you register with or log in to the Service.
    2.2 We may use the information we collect to personalize your experience of the Service, to help you to maintain a logged-in session, and to help us select services or materials for inclusion in the Service which may be of interest to you. We may, from time to time, use your information to send you important notifications, updates, and information regarding the Service. If you do not want to receive communications regarding the Service, you must cease to use the Service and ask us to delete your account. You can request this by contacting us by email at support@paywoke.com
    2.3 We will not, without your consent, provide your information to third parties so that such third parties can market their goods or services directly to you. However, as part of the Service, you may be able to opt into emails from third parties so that they can market to you. You can unsubscribe from these emails by clicking the unsubscribe link in the footer of the email that you receive from such third parties.
    2.4 We may provide you with information about third-party products or services that may be of interest to you.
    2.5 We may use your information to notify you of news about changes to the Service, special events or new services of ours that we think may interest you. If, at any time, you would rather not receive any such information, please contact us.
    2.6 The nature of our business is such that we may on occasion ask you to provide sensitive personal data. Where we do so, we will request your explicit consent to the use of such sensitive personal data. Where you consent to provide us with this information we will take appropriate measures to protect such sensitive personal data.
    2.7 We, together with third party licensors providing functionality for us or third parties hosting servers on our behalf, may monitor traffic patterns and usage of the Service to help improve the functionality, design, and layout.
    2.8 Please note that we are not responsible for what any third party websites linked to from the Service may propose to do with information about you, so please ensure you read their terms and conditions carefully if you choose to engage with those third-party websites.
     
  3. Sharing of information with third parties
    3.1 We may need to share information about you with certain service providers who help us to deliver the Service to you (for example third-party technology companies who may provide elements of the Service’s functionality and other members of our group of companies). We refer to such service providers as (“Data Service Providers”). Data Service Providers will only use your information to help provide the Service, they will not market to you.
    3.2 We reserve the right to access and disclose personal data or information to comply with applicable laws and lawful government requests, to operate our systems properly, or to protect ourselves or our users.
    3.3 We may disclose your personal information to third parties:
    3.3.1 if we are under a duty to disclose or share your personal data to comply with any legal or regulatory obligation or request.
    3.3.2 in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
    3.3.3 in order to:
    enforce or apply the Terms of Use and other agreements or to investigate potential breaches; or protect the rights, property or safety of Paywoke, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
     
    3.3.4 who you interact with via the Services and/or confirm that you wish to be contacted by (for
    example, your financial adviser).
  4. Your consent
    4.1 You acknowledge and agree that:
    4.1.1 in the course of using or registering with the Service, certain information about you will be captured electronically (including sensitive personal data where required, but this will be subject to you giving your explicit consent in such cases) or otherwise and transmitted to us and, potentially, to any third parties as set out above, or to Data Service Providers; and
    4.1.2 We usually store your information on servers located in the European Economic Area, however, we may send your information outside of the European Economic Area for processing or use in accordance with this Privacy Policy.
    4.2 By using the Service, you expressly agree to the collection and use of your information for the purposes set out in this Privacy Policy.
     
  5. Our responsibilities
    As required by GDPR and the Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information which you have provided via the Service to prevent unauthorized access.
     
  6. What are cookies and how do we use them?
    6.1 We use cookies to distinguish you from other users of the Service. This helps us to provide you with a good experience. By visiting and using the Service, you agree to our use of cookies.
    6.2 A cookie is a small file of letters and numbers that we store on your browser, computer, or device. We may use the following cookies:
    Strictly necessary cookies. These are cookies that are required for the operation of the Services. They include, for example, cookies that enable you to log into secure accounts, use interactive features and Services.
    Analytical/performance cookies. These allow us to recognize and count the number of visitors and users and see how they use the Services. This helps us to improve the way our Service works, for example, by ensuring that users are finding what they are looking for easily.
    Functionality cookies. These are used to recognize you when you return to our Service. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
    Targeting cookies. These cookies record your visit to our Service, the pages you have visited and the links you have followed. We will use this information to make our Service and the information displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
     
    6.3 Please note that third parties (including, for example, Third-Party Members, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
    6.4 You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Services.
     
  7. Changes to Privacy Policy
    We reserve the right to add to or change the terms of this Privacy Policy at our sole discretion, without prior notice. If we change this Privacy Policy, we will post the new Privacy Policy on the Service, and it will become effective from the time of posting to the Service. Please visit this Privacy Policy regularly to make sure you have read the latest version and you understand what we do with your information. Wherever possible, we will give you notice of any changes before their implementation.
     
  8. Links to third parties
    The Service may contain links to other websites and services. Please be aware that we cannot be held responsible for the privacy policies of such other sites and services. We encourage our users to be aware when they leave the Service and to read the privacy statements of each and every site or service that collects personally identifiable information. This Privacy Policy applies solely to information collected by us.
     
  9. Feedback
    If you have any queries about this Privacy Policy or how we use your information, please contact us at support@paywoke.com.
     

F.A.Q.

Paywoke is not a bank; it is a SaaS (Software as a service) solution aimed at B2B customers (banks, financial institutions, fintech startups, Challenger banks etc.) who strive to use digital services seamlessly. Our portfolio includes an Open banking platform backed up by a payment license for the B2B sector and aims to provide a single solution for B2C later on.

The markets we are targeting at this stage are Luxembourg, Switzerland, The US, The UK, and The Middle East.

API stands for ‘Application Programming Interface’. It’s a software that facilitates the exchange of information between programs and authorizes a particular operation. Open Banking requires that several banks make APIs available, allowing individuals and third parties to access financial data securely.
API stands for ‘Application Programming Interface’. It’s a software that facilitates the exchange of information between programs and authorizes a particular operation. Open Banking requires that several banks make APIs available, allowing individuals and third parties to access financial data securely.
Put merely, Paywoke needs to verify that you are who you say you are. Your submission is validated against policies imposed on us under AML financial service regulations.
To continue using Paywoke, every customer of yours will have to go through ID verification. If you don’t submit the required information or if your submission is being rejected, Paywoke is legally prevented from giving you access.

The answer is NO, your privacy is our top priority, and we do not sell your data. We will use this information to verify your identity and where applicable, to update the data we hold about you. If you want to reuse this data on the Paywoke platform for other purposes (e.g. if you would like to register with a specific partner or connection that also needs to verify your identity), you can. Still, we will always ask for your explicit consent.

INTERSHIP PROGRAMME

Paywoke is pleased to provide remote summer internship opportunities for four students during the summer of 2020.

In our mission to support young talents with business guidance and an opportunity to work directly in a tech startup, we are partnering with Virtual Internships and MiSK Foundation.

The second mentioned is an NGO established by the Saudi Crown Prince in Saudi Arabia, which is investing in empowering youth in four main pillars – education, media, culture & technology.
We’re more than excited to welcome our interns to the team for the next couple of months!

We will make sure to keep you updated with stories about how the programme goes, as well as meeting you with each of our promising interns.

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